Please make sure your computer meets the requirements described in the before completing the purchase, any software that is opened is not eligible for return, the return request will be rejected! Because this is a software package, which can be installed and copied!Platform : Windows XP, Windows Vista, Windows 7Product Description Get your taxes done right and your maximum refund with expert help when you need (fees may apply)Customizes to your situation based on your job, family and lifeDouble checks your return for deductions and credits and helps you avoid triggering an audit State preparation is NOT included in this version Shipping:I Receive your payment and your order will be shipped (with Tracking NO.) the same or next day, I only ship to confirmed Payment addresses. Your Payment address MUST MATCH your Shipping address. My store returns policy: 30 days money back, buyer pays return shipping. Please research the software title you are interested in prior to completing the purchase. Make sure your computer meets the system requirements described in every item and be sure to note the packaging details included in the description of every item we sell. We accept returns on all software and hardware provided the item being returned is unopened, in its original packaging/condition, includes all supplemental materials and it's within 30 days of your original purchase date. Any software was been opened not qualify for return and return request will be denied!